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Your go-to resource for AU Online student and faculty support, offering a comprehensive knowledge base and personalized assistance.

After submitting your ticket, please be aware that when a response is made it will be sent to your Augusta.edu email.


Support Hours:
Monday to Friday: 8:00 AM - 5:00 PM, E.T.
You will receive a response within 24 hours.

Saturday and Sunday: Closed
Tickets submitted over the weekend will be addressed first thing Monday morning.

AUO Students Frequently Asked Questions

Check here for an answer before submitting a ticket.

AUO Faculty Frequently Asked Questions

Check here for an answer before submitting a ticket.

AUO Instructor STAR (Special Thanks and Appreciation Recognition)

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