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Your go-to resource for AU Online student and faculty support, offering a comprehensive knowledge base and personalized assistance.

After submitting your ticket, please be aware that when a response is made it will be sent to your Augusta.edu email.

In observance of Juneteenth, our office will be closed on Thursday, June 19, and will reopen on Friday, June 20.
Support Hours:
Monday to Friday: 8:00 AM - 5:00 PM, E.T.
You will receive a response within 24 hours.

Saturday and Sunday: Closed
Tickets submitted over the weekend will be addressed first thing Monday morning.