Hi. How can we help?
Your go-to resource for AU Online student and faculty support, offering a comprehensive knowledge base and personalized assistance.
After submitting your ticket, please be aware that when a response is made it will be sent to your Augusta.edu email.
Office Closure for Martin Luther King, Jr. Day:
Our office will be closed on Monday, January 20, 2025, in observance of Martin Luther King, Jr. Day. We will resume responding to tickets on Tuesday, January 21, 2025, at 8:00 a.m.
Support Hours:
Monday to Friday: 8:00 AM - 5:00 PM, E.T.
You will receive a response within 24 hours.
Saturday and Sunday: Closed
Tickets submitted over the weekend will be addressed first thing Monday morning.