What kinds of support are provided by AU Online Student Success Coaches?

There is a variety of support that a student can receive from their Online Student Success Coach. Typically, a coach will provide assistance with things like, Registration, Advisement, Withdrawals, Graduation, etc. If you are an MPH student, you will get similar assistance from your department and should reach out to:

Kim Dyches
SPH Program Coordinator
706-721-3820
kidyches@augusta.edu

AU Online provides an Online Student Help Desk that contains a growing knowledge base that students can utilize to answer common questions.  Students can also submit a ticket to reach AU Online staff including Success Coaches.

A direct link to the help desk has been conveniently placed on each course page within the Navbar within D2L. To access the help desk ticket, click on the 'AUO Help Center' link, or you can bookmark this link: https://auonline.mojohelpdesk.com